May 28th, 2009

My assignment this month is to write to you about our meeting rooms. I’ve done this in the past and I’m gladly doing it again, but, I must say, if the meeting rooms are not at peak performance levels, it could perhaps be merely the fault of a little semantic laziness. Maybe, just maybe, if someone would take a few moments to properly, yet still succinctly, describe the full range of services these rooms are available to provide, then I could go back to writing about monks and bluesmen.

At first glance, the name seems self-evident. This is a hotel that sees a lot of business travel. If you are traveling for work and need to arrange a meeting, our meeting rooms are available. If, however, you’re getting married and looking for a room to hold your reception in, why would you ever even come look at the meeting rooms offered by a business hotel. Ditto for graduation, birthday and retirement parties. Even knowing, intimately as I do, the versatility of these spaces, I would have to give serious thought before telling my wedding guests to come join me in a Silicon Valley meeting room. If anything, I would say that we can know that we have some reputation out in the world. People tell each other about the multicultural, homemade menu options, I guess, and about our lively and accommodating staff. The simple elegance of the rooms and the way they take so nicely to decoration must be talked about because these rooms, in spite of themselves, get used for parties.

So, what’s the solution? It’s not so easy. “Party rooms” disrespect the business meetings. We cannot just make the opposite mistake. “Event rooms” is too cold. This is not a convention center after all. “Mixed-use hospitality rooms” is too clunky, but I think it’s on a better path. Do any of you have ideas? Send them, please, and so release me from my annual “sell the meeting rooms” duty!

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